What The Future Holds For ChatBots

Many industries are turning to Chatbot’s to fill specific needs. Many marketers are predicating chatbots will be the future of digital marketing. Some popular applications include:

• Customer service automation (help direct customers to areas of information they cannot find on their own)
• Responding to frequently asked questions (such as how to make a return) 
• Capturing new leads (asking users for their information to store as a lead)
• Opt-in customers/users into loyalty and rewards programs
• Creating product sales & awareness (showcasing product features)
• Build email or SMS text based lists.
• Set and create appointments (asking the customer and providing available timeslots)
• Ads to Messenger (create paid ads to which your chatbot can reply to customers)

Here at UpTurn, we’ve built CannaChat. CannaChat is a targeted customer retention tool specifically built for Cannabis Dispensaries.

Below you will find the top facts on how industry (mainly retail) will evolve, where cost savings will be made, and the predictions of what will be invested into chatbot intelligence.